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Provide responsible gambling services

Access Recognised Training is the only approved training provider of online Responsible Conduct of Gambling (RCG) training in the ACT. Holding an RCG certificate is compulsory for anyone directly involved in providing gambling services in Canberra, ACT. The online RCG training course has been approved by the ACT Gambling and Racing Commission for online and face-to-face delivery for both domestic and international students.

RCG in Canberra, ACT

All staff members who are directly involved in providing gambling services to patrons and their supervisors must successfully complete an approved RCG training program before they start working at a gambling facility. 

Click here to see Access Recognised Training's RCG course approval.

Course Duration

The online RCG course takes approximately 3 hours to complete and is valid for 3 years. After three years you will required to re-do the SITHGAM022 Provide responsible gambling services course. 

About the Course

This online course describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.

Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.


You will receive an e-copy certificate to your nominated e-mail account. Hard-copy certificates can be purchased for a cost of $25. Please use the Contact Us feature to request a hard copy certificate. 

What Our Students Say


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