GCO Annual Training Canberra, ACT
Gambling Contact Officer - Annual Training
Training delivery method: Face-to-face
To remain eligible for appointment as a GCO in the ACT, persons must complete an approved GCO training session in each calendar year of their appointment. Successfully completing this face-to-face course fulfils the annual training requirements of Gambling Contact Officers.
Pre-requisite: To undertake the GCO Annual Training you must have completed the Gambling Contact Officer Training.
GCO Annual Training in Canberra, ACT
Access Recognised Training has been contracted by the ACT Gambling and Racing Commission to deliver the approved annual Gambling Contact Officer (GCO) Training in 2025 (previously conducted by Wisdom Learning). The training course has been fully funded by the Commission and must be refreshed annually.
Course Duration and Delivery Dates for 2025
The GCO Annual Training course takes 4 hours to complete. All course materials and catering will be provided.
Course enrolments are NOW OPEN.
Location: All courses to be held at Access Recognised Training - Level 10/59 Cameron Avenue Belconnen ACT.
Confirmed Course Dates and Times
(Please note: All courses scheduled for 2025 have now been delivered. Enrolments for 2026 courses are now open and can be found below).
Course 1: Monday 27 April 9am - 1pm
Course 2: Monday 25 May 12pm - 4pm
Course 3: Monday 22 June 9am - 1pm
Course 4: Monday 27 July 12am - 4pm
Course 5: Monday 24 Aug 9am - 1pm
Course 6: Monday 21 Sep 5.30pm - 9.30pm
Course 7: Monday 26 Oct 12pm - 4pm
Course 8: Monday 23 Nov 9am - 1pm
Please use the ENROL NOW link above to confirm your attendance.
About the Course
The Gambling Contact Officer (GCO) Annual Training Course is designed to equip GCOs with the knowledge, skills, and confidence to effectively identify and address gambling harm. This training adopts a public health approach, emphasising harm prevention, reduction strategies, emotional support, and regulatory compliance. Through interactive discussions, real-world scenarios, and expert insights, participants will gain practical tools to foster safer gambling environments and support patrons in need.
Course Eligibility and Certification
To be eligible to undertake this course, you must have completed the approved GCO course and currently be acting in a Gambling Contact Officer (GCO) role at a licensed gambling venue in the ACT.
All course participants will receive an e-copy certificate sent to their nominated e-mail account.
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