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The Mindset That Makes Conflict De-escalation Work. Conflict often looks like it comes out of nowhere, but in reality it usually builds from small frustrations, misunderstandings or unmet needs. Even situations that seem sudden, like road rage, often reflect pressures that have been building long before the moment itself. Someone cuts into your lane, something that should only require you to tap the brakes and let them merge, but if you are already stressed, angry or overload

Every student hits a wall at some point. Life gets busy, motivation drops, the work piles up, and before you know it, you feel miles behind. The good news is that you are not broken. You simply need a reset. Here’s how to re-engage, rebuild momentum and start progressing again. 1. Start small, seriously small Do not aim to complete a full unit. Just commit to 10 to 15 minutes. Small wins reboot your confidence and get you moving. 2. Break tasks into bite-sized steps One video

If someone asked me what makes a great leader, my answer would be simple: a great leader is someone who brings out the best in other people. Everything else flows from that core idea. Strong leadership is not about authority, hierarchy or knowing more than everyone else. It is about creating an environment where individuals can perform at their highest level. Renowned leadership author Peter Drucker captured this idea perfectly when he said, “The leader of the past was a pers

Oh yes, I did love that Offspring song from the nineties, and funnily enough, this post is somewhat related. If you have offspring (not the band), getting them into a job early is, in my view, one of the best things you can do for them. It teaches responsibility, gives them a taste of the real world, and helps them work out who they are and what they value. The earlier they start, the earlier they grow. Even one casual shift a week can boost confidence, independence and skill

Stickability is one of my favourite terms because it’s all about that everyday habit of hanging in there when life throws you a hospital pass and you wonder when something is finally going to go your way. Stickability, resilience, grit, determination, perseverance - whatever label you slap on it, it all points to the same idea. Everyone cops setbacks. Doesn’t matter who you are or what you do. What matters is whether you keep showing up. That’s the common thread running throu

If you're on a Working Holiday visa in Australia, you're probably already working in a café, pub, restaurant or hotel somewhere around...

Taking on an apprentice chef in Canberra is one of the best investments you can make in your hospitality business, and one of the biggest...

Why starting your apprenticeship at school can put you years ahead in skills, experience, and career readiness. 5 minute read Canberra...

When you’re making the important decision of choosing an Australian training provider for your hospitality and culinary training , there...

When designing an employee incentive program, training and education should be at the top of the list. Unlike one-off perks, training creates long-lasting benefits for both employees and employers, such as: Improved productivity; Greater employee satisfaction and retention; Stronger workplace culture; and Future leaders with recognised qualifications. The best part? These benefits can be achieved at minimal cost to your business through the Australian Apprenticeship system. I